Privacy Policy

Sightmark Privacy Policy

Collection and Use of Personal Information

We (Sellmark Corporation dba Sightmark) collect personal information that you provide to us when you use our services, make purchases, or interact with our website. This information may include your name, email address, shipping address, and purchase history.

Use of Personal Information

Your personal information will be used for the following purposes:

  1. To process and fulfill your orders
  2. To communicate with you about your purchases and account
  3. To send you email marketing campaigns and newsletters directly from our company
  4. To handle product returns and warranty claims in accordance with our Return Policy and Warranty Policy
  5. To improve our services and customer experience

Direct Marketing

We use your personal information to send you email marketing campaigns and newsletters directly from our company. These communications may include:

  • Product updates and announcements
  • Special offers and promotions
  • Company news and events

Service Providers

We may share your personal information with third-party service providers who perform various functions to enable us to provide our services and help us operate our business. These service providers may include, but are not limited to:

  • Email deployment services
  • Customer relationship management (CRM) providers
  • Analytics service providers
  • Payment processors
  • Hosting and data processing services

We ensure that all service providers are contractually obligated to use your personal information only for the specific purposes outlined in our agreement with them and in accordance with this privacy policy.

Data Sharing and Protection

  1. We do not sell, rent, or distribute your personal information to third parties for their own commercial purposes, including direct marketing.
  2. Any sharing of your personal information with service providers is governed by a written contract that:
    • Specifies the purpose for which the service provider may process the data
    • Prohibits the service provider from using, disclosing, or retaining the personal information for any purpose outside of the contract
  3. We conduct due diligence on our service providers to assess their privacy and security measures for protecting your data.
  4. We require our service providers to implement appropriate technical and organizational measures to protect your personal information.

Email Marketing and Opt-Out

You have the right to opt out of receiving marketing emails at any time.

To unsubscribe from our marketing emails:

  1. Click the "Unsubscribe" link at the bottom of any marketing email you receive from us
  2. Contact our customer support team to request removal from our mailing list
  3. Update your preferences in your account settings on our website

We will process your opt-out request within 10 business days of receiving it.

Your Rights and Choices

You have the right to:

  • Access and review the personal information we hold about you
  • Request corrections to your personal information
  • Opt out of marketing communications
  • Request deletion of your personal information, subject to certain exceptions

To exercise these rights or for any questions about our data practices, please contact our customer support team.[JB3] 

Data Retention and Deletion

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request the deletion of your personal information at any time by contacting our customer support team.

Returns and Refunds

For information on how to return a product or request a refund, please refer to our separate Return and Refund Policy. We will use your personal information as necessary to process returns and refunds in accordance with this policy.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate communication channels. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at customersupport@sellmark.com.